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We are Sandy Spring Pet Products, LLC

All about us

All about Us

Living Our Best Life

Our names are Mike and Cassie and we live in a small town/ rural Wisconsin. Mike drives an 18 wheeler and I am a Veteran and a Teacher. We have four fur babies. We have Coco (9 yr German Shepherd mix), Fluffy (9 yr Great Pyrenees), Peanut (2 yr Black cat/ninja), and Moose (3 mo Cane Corso/St. Bernard). We like to refer to them as our taste testers. 

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You could say our animals are spoiled and you would not be wrong. After we rescued Moose, we realized having three large dogs and a cat that thinks he is a dog, we were going to need to adjust what we feed them. We absolutely refuse to give them a lower quality food. So I convinced Mike that it is a great idea for us to make our own food and treats. Our four loved the food and treats, so we wanted to share it with all of you. 

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Get to Know Us

What your animal friends truly need

Pets should live a full and natural life – taking long walks, sniffing every plant or tree, napping in a patch of sun, chewing up a favorite shoe or batting at a piece of string. It’s up to us, as your neighborhood Dog Food Store, to provide everything you need to give your adorable companions the fabulous life they deserve. Join the Sandy Spring Pet Products, LLC community today for discounts, treats and much more!

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24/7 Phone Support

Outstanding Quality

If you have any questions please call 608-291-4843. 

Our Store Policies

Everything you need to know

Welcome to Sandy Spring Pet Products LLC, where we strive to provide wholesome and nutritious homemade dog food for your furry friends. Before placing an order, please carefully read and understand the following terms and conditions:

  1. Acceptance of Terms: By placing an order with Sandy Spring Pet Products LLC you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please do not proceed with your order.

  2. Product Information: Our homemade dog food is crafted with care using high-quality, human-grade ingredients. However, it is essential to note that our products are not intended to replace veterinary advice. Consult your veterinarian if you have any concerns about your dog's dietary needs.

  3. Ordering Process:

    • To place an order, visit our website www.sandyspringpetproducts.com and follow the instructions provided.

    • You must provide accurate and up-to-date information, including your contact details and delivery address.

    • Once an order is placed, it cannot be modified or canceled.

  4. Payment:

    • Payment for orders is processed securely through our online payment system.

    • We accept [list accepted payment methods, e.g., credit cards, PayPal].

    • Prices are subject to change without notice.

  5. Delivery:

    • We strive to deliver your order within the specified timeframe.

    • Delivery charges are calculated at checkout and may vary based on your location.

    • We are not responsible for any delays or issues caused by third-party delivery services.

  6. Returns and Refunds:

    • If you are unsatisfied with your order, contact us within 10 days of receipt.

    • Returns are accepted for unused and unopened products within 10 days of delivery.

    • Refunds are issued upon receipt and inspection of returned items.

  7. Quality Assurance:

    • Our homemade dog food is prepared in a clean and sanitary environment.

    • We cannot guarantee the absence of allergens; please check the ingredients list for potential allergens.

  8. Disclaimer:

    • Sandy Spring Pet Products LLC is not liable for any health issues or allergies that may arise from the consumption of our products.

    • It is your responsibility to monitor your dog's health and seek veterinary advice if needed.

  9. Intellectual Property:

    • All content on our website, including images and text, is the intellectual property of Sandy Spring Pet Products LLC.

  10. Changes to Terms and Conditions:

    • Sandy Spring Pet Products LLC reserves the right to modify these terms and conditions at any time. Check our website for the latest version.

  11. Contact Information:

Thank you for choosing Sandy Spring Pet Products LLC for your homemade dog food needs. We appreciate your trust in our products and services.

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Closeup of Dog Treats

Privacy at Sandy Spring Pet Products, LLC

Effective Date: 02/01/2024

Thank you for choosing Sandy Spring Pet Products. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website [www.sandyspringpets.com] or engage with us in any way. By accessing our website or using our services, you consent to the terms outlined in this Privacy Policy.

1. Information We Collect:

a. Personal Information:

  • We may collect personal information, including but not limited to, your name, address, email, and phone number when you place an order or create an account.

b. Payment Information:

  • To process your orders, we collect payment information, including credit card details and billing address. This information is securely processed through our payment gateway.

c. Device Information:

  • We may collect information about the device you use to access our website, including IP address, browser type, and operating system.

2. How We Use Your Information:

a. Order Processing:

  • We use your personal and payment information to process and fulfill your orders.

b. Communication:

  • We may use your contact information to communicate with you about your orders, provide updates, and respond to inquiries.

c. Marketing:

  • With your consent, we may send you promotional emails about our products, special offers, and company updates. You can opt-out of these communications at any time.

3. Information Sharing:

a. Third-Party Service Providers:

  • We may share your information with third-party service providers involved in order processing, shipping, and payment processing.

b. Legal Compliance:

  • We may disclose your information to comply with legal obligations or respond to law enforcement requests.

4. Security:

a. Data Security:

  • We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

b. Payment Security:

  • Payment information is encrypted and processed securely through reputable payment gateways.

5. Cookies:

a. Cookies and Similar Technologies:

  • We use cookies to enhance your experience on our website. You can control cookie preferences through your browser settings.

6. Your Choices:

a. Opt-Out:

  • You can opt-out of marketing communications by following the unsubscribe instructions in promotional emails.

b. Access and Update:

  • You can access and update your account information by logging into your account on our website.

7. Children's Privacy:

  • Our products and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to this Privacy Policy:

  • We reserve the right to update this Privacy Policy. Any changes will be effective immediately upon posting on our website.

9. Contact Us:

  • If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at [your email address] or [your phone number].

Thank you for trusting Sandy Spring Pet Products with your personal information. We are committed to protecting your privacy and providing a secure and enjoyable experience.

  • Why do FAQs matter?
    FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
  • How do I know how much to feed my dog?
    We follow the requirements from PetMD. Unless stated otherwise, these amounts give you the total that is recommended for your dog over a 24-hour period. Source: https://www.petmd.com/dog/nutrition/are-you-feeding-your-dog-right-amount
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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